Deposit Policy

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Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us within 12 hours of your appointment. 

Please leave enough time to get to your appointment, anticipating traffic and parking.

Please provide notice of cancellation at least 12 hours in advance.  If you book a service on the day of and you cancel or no show, you will be charged in full.  If you are late and do not have enough time to perform any service due to timing, we reserve the right to cut your service, you will be charged for the service you booked not the cut service. 

We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.   

All no show/ late cancellations will be subject to providing a deposit at time of scheduling for future appointment(s). A limit of 2 no show/late cancellations is in place per person before you are no longer able to book with us.

When you schedule your appointment with us, you are agreeing to these policies.  

It is the client's responsibility to read our policies, pre care, aftercare, and disclaimers.  It is the client's responsibility to read all appointment reminders.